Terms of service

Last Updated
October 20, 2026

These Terms of Service ("Terms") govern your access to and use of the Jirozu website and online store services (collectively, the "Services"), including purchases made through our website. In these Terms, "Jirozu," "we," "us," and "our" refer to the seller operating the Jirozu online store.

By accessing or using the Services or placing an order, you agree to these Terms to the extent permitted by applicable law. Please read these Terms carefully before making a purchase. If you do not agree to these Terms, please do not use the Services.

1. Use of Our Website

You agree to use the Services only for lawful purposes and in a manner that does not interfere with their operation, compromise their security, or infringe the rights of others. You must not attempt to introduce malicious code, gain unauthorized access to website systems, disrupt website functionality, or misuse website content.

We may take reasonable measures to protect the Services, our customers, and our business against unlawful activity, unauthorized access, or misuse, subject to applicable law.

2. Accounts and Account Security

If you create an account, you are responsible for providing accurate information and taking reasonable steps to protect your account credentials. Please notify us if you become aware of unauthorized access to your account.

We may take reasonable steps to investigate suspected unauthorized activity or protect account security where appropriate and permitted by law.

3. Product Information, Pricing, and Availability

We make reasonable efforts to present product descriptions, images, prices, and other product information accurately. Product appearance may vary slightly due to screen settings, lighting, or other display conditions. Please review the relevant product page for the product details provided before placing an order.

Product availability and prices may change, subject to applicable law and any order already accepted. If we identify a material pricing or listing error affecting an order, we may contact you to explain the issue and determine the appropriate next steps. Where an order cannot be fulfilled as presented, we may cancel the affected order as permitted by applicable law. If payment has already been collected for a canceled order, we will arrange an appropriate refund in accordance with applicable law.

4. Orders and Order Acceptance

When you submit an order through checkout, you make an offer to purchase the selected products under the information and terms presented during checkout. An automated order confirmation acknowledges receipt of your order and does not necessarily mean that your order has been accepted or dispatched.

Order acceptance will be communicated through an order acceptance confirmation or fulfillment, as applicable to the transaction and permitted by law.

We may review an order or contact you if there is a payment authorization issue, suspected fraud, a product availability problem, or an apparent error in the order information. If we cannot fulfill an order, we will notify you where reasonably possible and handle any payment already collected in accordance with applicable law.

5. Prices, Shipping Charges

Product prices, applicable shipping charges, and the order total will be presented during the shopping and checkout process. Standard shipping is offered free of charge for eligible orders shipped within the United States. Shipping options and charges for international orders will be displayed at checkout before you submit your order.

6. Payments

Available payment methods are displayed during checkout and may vary depending on location, device, currency, transaction eligibility, or payment provider requirements. The availability of a payment method on the website does not guarantee that it will be available for every transaction.

Payment authorization and transaction processing are handled through Shopify and applicable third-party payment service providers. Orders may be delayed, declined, or canceled if payment authorization fails or additional verification is reasonably required.

Please review our Payment Policy for additional information about available payment methods and payment processing.

7. Shipping, Delivery, and Order Cancellation

Orders generally require 1–3 business days for processing. For U.S. orders, estimated transit time is generally 6–9 business days after the order has been handed over to the carrier. These timeframes are estimates, not guaranteed delivery dates. Actual delivery times may vary because of destination, carrier operations, customs procedures, weather, holidays, or other circumstances beyond our reasonable control. Please refer to our Shipping Policy for information about international shipping estimates.

Shipping methods, applicable charges, tracking information, international shipping details, and other shipping conditions are described in our Shipping Policy and, where applicable, at checkout.

If you wish to cancel an order, please contact us as soon as possible at hello@Jirozu.com. We will review your request based on the order's processing and fulfillment status. Cancellation may not be possible once an order has been dispatched or handed over to the carrier.

Any cancellation, delivery issue, or related refund will be handled in accordance with our applicable policies and mandatory consumer rights under applicable law.

8. Returns, Refunds, and Consumer Rights

Eligible returns may be requested within 30 days of delivery, subject to the eligibility requirements and procedures described in our Return & Refund Policy and any mandatory rights provided by applicable law.

Please contact us before sending any item back. We will provide the applicable return instructions and authorization details. Sending a product back without contacting us first may delay identification or processing of your return.

Jirozu covers return shipping costs for eligible returns, subject to the conditions and instructions in our Return & Refund Policy. We do not charge a restocking fee for eligible returns.

After a refund is issued, your bank, card issuer, or other payment provider may require additional processing time before the funds appear in your account.

Nothing in these Terms is intended to exclude, restrict, or replace any consumer rights or remedies that cannot lawfully be excluded or restricted under applicable law. Where mandatory consumer protection laws apply, those laws prevail to the extent of any inconsistency with these Terms.

9. Intellectual Property and Website Content

Website content, including text, graphics, logos, product images, and design elements, may be owned by Jirozu or used with permission from the relevant rights holders. Such content may be protected by applicable intellectual property laws.

You may access and use the Services for personal, lawful shopping purposes. Unless permitted by law or authorized by the relevant rights holder, you must not reproduce, distribute, modify, publish, or commercially exploit protected website content without the required permission.

Nothing in these Terms transfers ownership of intellectual property to you or grants any license beyond what is necessary for ordinary use of the Services, except where expressly stated or required by law.

10. Reviews and User Submissions

If you submit a product review or other content through our website, you are responsible for ensuring that it is lawful and does not contain misleading, fraudulent, abusive, or infringing material. Product reviews should reflect genuine experiences.

We may remove or decline to display submitted content where we reasonably believe it violates these Terms or applicable law, subject to any rights you may have under applicable law.

11. Disclaimers and Limitation of Liability

We make reasonable efforts to keep the Services available and the information on the website accurate. However, we do not guarantee that the Services will always be uninterrupted, error-free, or free from technical issues.

To the extent permitted by applicable law, Jirozu will not be liable for indirect, incidental, special, or consequential losses arising from the use of, or inability to use, the Services.

Nothing in these Terms excludes or limits any liability, warranty, consumer right, or remedy that cannot lawfully be excluded or limited under applicable law. Any limitation in this section applies only to the extent permitted by law.

12. Changes to These Terms and Severability

We may update these Terms from time to time to reflect changes to our Services, business operations, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. Changes will apply as permitted by applicable law.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. Any invalid or unenforceable provision will be limited only to the extent necessary to comply with applicable law.

13. Contact Information

If you have questions about these Terms or need assistance with an order, please contact Jirozu using the details below.

Store Name
Jirozu

Website
https://www.Jirozu.com/

Email
hello@Jirozu.com

Phone
+1 580-243-2342

Business Address
903 S Jackson St
Belleville, IL 62220
United States

Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM Central Time (CT)
Saturday–Sunday: Closed