Privacy policy

Last Updated
October 20, 2026

Jirozu operates this online store and website, including the related information, content, features, tools, products, and services (collectively, the "Services"), to provide customers with an online shopping experience. The Services are hosted by Shopify, which helps us operate our store.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit or use the Services, make a purchase or other transaction, or communicate with us. If this Privacy Policy conflicts with our Terms of Service regarding the collection, use, or disclosure of personal information, this Privacy Policy governs those matters.

Please read this Privacy Policy carefully. Where consent is required by applicable law, we will request and obtain consent as required.

Personal Information We Collect or Process

"Personal information" means information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual. It does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to an individual.

The personal information we collect or process depends on how you interact with the Services, the features you use, and applicable law. Categories include:

  • Contact information: Your name, billing address, shipping address, email address, and phone number.
  • Transaction and payment information: Details about products you view, add to your cart, purchase, return, exchange, or cancel; order records; payment method; and transaction or payment confirmation details. Payment information is processed by Shopify and applicable payment service providers.
  • Account information: Information associated with an account you create, such as account credentials, preferences, and settings.
  • Communications: Information you provide when contacting customer support or otherwise communicating with us.
  • Device and technical information: Information such as your IP address, browser type, device information, and network information.
  • Usage information: Information about how you interact with the Services, including pages or products viewed and interactions with store features. This information is collected through cookies and similar technologies.

Sources of Personal Information

Depending on your interaction with the Services, we obtain personal information from the following sources:

  • Directly from you: For example, when you place an order, create an account, contact customer support, or submit information through the Services.
  • Automatically through the Services: For example, through your browser or device and through cookies or similar technologies, subject to applicable settings and law.
  • From service providers: From providers that support store operations, payment processing, analytics, customer support, security, or other functions.
  • From other third parties: Where permitted by applicable law and relevant to the Services, such as business or marketing partners whose services are used by the store.

How We Use Personal Information

Depending on your interaction with the Services and applicable law, we use personal information for the following purposes:

  • Providing and operating the Services: To process orders and payments, provide products, arrange shipping, respond to inquiries, administer available accounts, facilitate returns or exchanges, and maintain transaction records.
  • Personalizing and improving the shopping experience: To remember relevant preferences, understand how the Services are used, troubleshoot issues, and improve store functionality and product presentation.
  • Marketing and advertising: To send promotional communications or provide advertising and marketing services where permitted by law. You can unsubscribe from promotional emails using the instructions included in those messages. Depending on your location and the services used, you also have additional privacy choices.
  • Security and fraud prevention: To protect the Services, verify transactions where appropriate, investigate suspected fraud or abuse, and help maintain a secure shopping experience.
  • Communicating with you: To answer questions, provide customer support, send order-related messages, and communicate about transactions or store operations.
  • Legal and compliance purposes: To comply with applicable laws, respond to valid legal requests, resolve disputes, enforce our terms and policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We disclose personal information when reasonably necessary for the purposes described in this Privacy Policy, subject to applicable law. Depending on the Services and providers used, recipients include:

  • Shopify and service providers: Providers that support our website, hosting, payment processing, order management, shipping, customer support, security, data storage, analytics, or other store operations.
  • Business and marketing partners: Partners that help provide advertising or marketing services. Certain services use information about your activity across websites or services to personalize advertising, subject to applicable law and your available privacy choices.
  • Parties you authorize: Third parties when you request or authorize a disclosure, such as when information is needed to deliver an order or when you choose to use a third-party integration.
  • Legal and business transaction recipients: Authorities or other parties when disclosure is required or permitted by law, or in connection with a proposed or completed business transaction, subject to applicable legal requirements.

Depending on where you live, you have the right to opt out of certain disclosures or processing of personal information for targeted advertising. You can submit a request through our Data Sharing Opt-Out page.

Relationship with Shopify

The Services are hosted by Shopify. Shopify processes personal information relating to your access to and use of the Services to provide, maintain, and improve its services and to support our store operations. Information you submit through the Services is transmitted to Shopify and to service providers or other recipients involved in providing the Services. These parties process information in countries other than the country in which you reside, subject to applicable law.

Shopify also processes information in connection with features and services it provides to merchants. The roles and responsibilities of Shopify and Jirozu differ depending on the processing activity. To learn more about Shopify's privacy practices, please review the Shopify Consumer Privacy Policy. You can also visit the Shopify Privacy Portal to learn about privacy choices and rights that Shopify makes available.

Cookies and Similar Technologies

The Services and their service providers use cookies and similar technologies to operate the website, remember preferences, understand website usage, support security, and provide or measure marketing and advertising services. The technologies used and the choices available to you depend on your browser, device, location, and the features enabled on the store.

You can manage cookies through your browser settings or through privacy controls presented on the website. Blocking certain cookies will affect some website functions. Where applicable law requires consent or provides additional choices, those requirements will apply.

Third-Party Websites and Links

The Services contain links to websites or online services operated by third parties. Those websites and services are not controlled by Jirozu unless expressly stated otherwise. If you follow a third-party link, review the privacy and security policies that apply to that service. We are not responsible for the privacy practices or content of third-party websites that we do not control.

As of the effective date of this Privacy Policy, we are not aware of any instances in which we sell or share the personal information of individuals under the age of 13. This statement does not supersede any obligations established by applicable privacy laws.

Children's Privacy

The Services are not intended for children who are not permitted to use them under applicable law. We do not knowingly collect personal information from children where such collection is prohibited by law. A parent or legal guardian who believes that a child has provided personal information to us can contact us using the details below to request assistance.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share the personal information of individuals under 13 years of age, as those terms are defined by applicable law. This statement does not replace any obligations that apply under relevant privacy laws.

Security and Retention of Personal Information

We use reasonable measures appropriate to the circumstances to help protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining transaction and business records, complying with legal obligations, resolving disputes, and enforcing agreements. Retention periods depend on the type of information and the applicable circumstances and legal requirements.

Your Privacy Rights and Choices

Depending on your location and applicable law, you have rights regarding personal information we maintain about you. These rights include:

  • Access or know: Request access to certain personal information we maintain about you.
  • Deletion: Request deletion of personal information, subject to applicable exceptions.
  • Correction: Request correction of inaccurate personal information.
  • Portability: Request a copy of certain personal information or its transfer to another party.
  • Opt out of certain sale, sharing, or targeted advertising: Where applicable law provides this right, request that we stop the relevant processing.
  • Marketing preferences: Unsubscribe from promotional emails using the instructions in those emails. We will still send non-promotional communications necessary for orders, accounts, security, or other legitimate operational purposes.

These rights are subject to eligibility requirements, exceptions, and verification procedures under applicable law. To submit a privacy request, contact us using the details in the Contact Us section below or use the privacy controls available on the Services.

Global Privacy Control and Other Browser Signals

Where required by applicable law and supported by the Services, we will process recognized privacy opt-out signals, such as Global Privacy Control (GPC), in accordance with applicable requirements. The effect of a signal depends on the browser, device, account association, and the relevant legal requirements.

Not every browser privacy signal is recognized, and a signal will not automatically apply across all devices or accounts. You can also submit a privacy request using the contact details below or through the opt-out controls available on the Services.

Verification and Authorized Agents

Where permitted or required by applicable law, we take reasonable steps to verify your identity before responding to a privacy request. If applicable law allows you to use an authorized agent, we will request evidence of the agent's authority and may need to verify your identity directly. We will handle requests within the timeframes and in the manner required by applicable law.

We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.

Complaints

If you have a question or complaint about how personal information is handled, please contact us using the details below. Depending on where you live, you also have the right to appeal a decision or lodge a complaint with a relevant data protection authority.

International Transfers

Your personal information is processed, stored, or transferred outside the country in which you reside. Where applicable law requires safeguards for international transfers, the relevant transfer requirements and recognized safeguards will apply.

Changes to This Privacy Policy

We update this Privacy Policy from time to time to reflect changes in our practices, Services, or legal and operational requirements. When we make changes, we will update the "Last Updated" date above and provide any additional notice required by applicable law.

Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, you can contact us using the details below.

Store Name
Jirozu

Website
https://www.Jirozu.com/

Email
hello@Jirozu.com

Phone
+1 580-243-2342

Business Address
903 S Jackson St
Belleville, IL 62220
United States

Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM Central Time (CT)
Saturday–Sunday: Closed